Terms & Conditions

Overview

Welcome to MatsNotreDame. These Terms & Conditions govern your access to and use of our website, as well as any purchases made through our online store.

Throughout this document, the terms "we," "us," and "our" refer to MatsNotreDame.

By accessing our website, browsing our store, or placing an order, you agree to be bound by these Terms & Conditions, along with all related policies, including our Privacy Policy, Shipping Policy, and Returns & Refund Policy.

If you do not agree with these Terms & Conditions, you must discontinue use of our website immediately.

We reserve the right to update or modify these Terms & Conditions at any time. The most recent version will always be available on this page.

1. Eligibility

By using this website, you confirm that:

  • You are at least the legal age of majority in your country of residence, or you have permission from a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information you provide to us is accurate, complete, and up to date.

You agree not to use our website or services for any unlawful or unauthorized purpose, including violations of any applicable local, national, or international laws.

Any attempt to interfere with the security or functionality of the website is strictly prohibited.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.

Prohibited activities include, but are not limited to:

  • Attempting to gain unauthorized access to systems or data

  • Uploading malicious software or harmful code

  • Engaging in fraudulent activity

  • Copying or exploiting website content without permission

  • Misusing contact forms or communication channels

We reserve the right to restrict or terminate access to our website if these terms are violated.

3. Product Information

We aim to ensure that all product descriptions, images, and details displayed on our website are as accurate as possible.

However, we do not guarantee that:

  • Product colors will appear exactly the same on all devices

  • Product descriptions are entirely error-free

  • All information is always fully up to date

We reserve the right to modify product information, pricing, or availability at any time without prior notice.

4. Pricing and Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to:

  • Adjust pricing at any time

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing or technical issues

If a pricing error occurs after an order has been placed, we will contact you with the option to confirm the correct price or cancel the order for a full refund.

Product availability is not guaranteed and may change without notice.

5. Order Acceptance

When you place an order, you are making an offer to purchase our products.

You will receive an automated confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

An order is only considered accepted once it has been processed, approved, and prepared for shipment.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraud or unauthorized activity

  • Payment issues

  • Stock availability

  • Errors in product or pricing information

  • Violation of these Terms & Conditions

If an order is cancelled after payment has been made, a full refund will be issued.

6. Payments

All payments are processed securely through encrypted payment gateways.

We do not store full credit card or payment details on our servers.

By placing an order, you confirm that:

  • The payment method used is authorized by you

  • All payment information provided is accurate

  • You agree to pay the full amount of your order, including applicable fees where relevant

If a payment is declined or flagged as fraudulent, we reserve the right to cancel the order.

7. Shipping

Shipping terms are outlined in our separate Shipping Policy, which forms part of these Terms & Conditions.

By placing an order, you agree to the following:

  • Processing time is typically 1–3 business days

  • Delivery time is typically 5–15 business days (estimates only)

  • Delivery times may vary due to customs or carrier delays

  • Free shipping is offered on all orders unless stated otherwise

We are not responsible for delays outside our control.

8. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

By purchasing from MatsNotreDame, you agree to comply with all return conditions, including:

  • Eligibility requirements

  • Return timelines

  • Condition of returned items

  • Inspection before refunds are issued

We reserve the right to reject returns that do not meet policy requirements.

9. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Graphics

  • Product designs

  • Website layout

is the property of MatsNotreDame and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, MatsNotreDame shall not be liable for any:

  • Indirect or incidental damages

  • Loss of profits

  • Loss of data

  • Delivery delays

  • Website interruptions

  • Errors in product information

All products and services are provided "as is" and "as available" without warranties of any kind, unless required by law.

11. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment providers

  • Shipping carriers

  • Analytics tools

  • Advertising platforms

We are not responsible for the content, policies, or actions of third-party services.

12. Chargebacks and Disputes

If you experience an issue with your order, we strongly encourage you to contact us first at:

notredamemats01@gmail.com

before initiating a chargeback or payment dispute.

If a chargeback is filed, we may provide relevant documentation including:

  • Proof of purchase

  • Shipping confirmation and tracking details

  • Communication records

  • Order history

Unjustified chargebacks may result in account restrictions or order refusal in the future.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.

By using our website, you agree to the collection and use of your information as described in that policy.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Belgium.

Any disputes shall be handled under the jurisdiction of Belgian courts, unless otherwise required by applicable law.

15. Termination

We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, if we believe you have violated these Terms & Conditions.

Upon termination, any outstanding obligations will remain enforceable.

16. Severability

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms & Conditions, along with our policies, represent the full agreement between you and MatsNotreDame regarding the use of our website and services.

They replace any prior agreements or communications.

18. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

MatsNotreDame
Email: notredamemats01@gmail.com